China – Services Information – Update

China – Suspension of Postal Services to China

Postal services to China (mainland) have been suspended until further notice. Airline capacity has been severely restricted with a number of airlines cancelling flights and airlines operating transit access have no capacity available for mail carriage.

IMX as of 18th February is consolidating mail by date and service at its facilities in the UK and Europe. Once services resume mail will be cleared in date order.

Apologies for the service disruption.

China Post: China takes prevention measures: The designated operator of China (People’s Rep.), China Post, has informed us that in order to prevent the risk of further transmission and spreading of the coronavirus, China Post has been instructed by the Chinese government to disinfect all mails destined to or transiting via Wuhan at its processing centre.

For packages destined for Hubei Province (postcodes 430000-449999) China Post will contact the addressee by telephone before delivery to ask about their delivery preferences. The mail can either be temporarily stored at the postal outlet, or made available for pick-up from the outlet, or delivered to a smart parcel locker, or delivery by other non-face-to-face methods. These steps will result in delays to international inbound mail processing and delivery, and it will not be possible to provide written proof of delivery in some cases.

China Freight – Air Carriage: The ongoing Coronavirus emergency in China has resulted in some cities being placed under movement restriction measures, and has also led to airlines cancelling flights into, out of, or via, mainland China gateways. (Flights into Hong Kong at present are unaffected – HKG service is currently operating though with some delays on import and handling due to measures imposed by the HKG).

At present, main carriers such as VS, BA (and US airlines) routings into Shanghai are suspended until at least the 10th February restricting capacity into China. The likelihood is that congestion will mean there is limited alternate options in the immediate future. Express and deferred air routing direct into China therefore will be severely restricted or not be operating until further notice. It must be noted: shipments held prior pending the original finish of the Chinese New Year celebrations will continue to be held in depot. Currently major cities such as Shanghai and many other major cities are under movement and operational restrictions: the Chinese Government has requested that all but essential infrastructure businesses remain closed until 10th February.

This is obviously a developing situation; as soon as we have any further news on services and options we will be in touch.

We hope the situation improves rapidly for all the affected peoples in China and neighbouring countries. We wish everyone a speedy recovery.

Our apologies for the disruption.

the IMX Group